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Case Studies
Hero Stories |
Case Studies
Our business was built on customer service. By providing exceptional service to our customers, we
help them build business and a solid reputation. We know we’re not the only option out there, so we
work to be the best option. |
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Our Services > Export Services > International Freight Forwarding
Helping you navigate uncharted waters
We are ready to take on the assignment of helping you navigate the extensive export process. Supported by software and systems designed
by us, for you, as well compliance driven processes, our seasoned export staff can take the stress out of the process for you.
Focused on developing a complete understanding of your international business; we know that the better we understand the demands
on this aspect of your business the more integrated we become and the better job we can do for you, the customer. You can rely on us for a complete range of service
offerings, including business-to-business (B2B) system integration, web based track and trace, key performance indicators (KPI) reporting and inland cartage for both
container load and less than container load. We are comfortable handling letters of credit and other complicated export documentation and compliance related issues that
ensure timely payment and smooth clearance at the port of destination.
The experience you expect in a hero.
Equipped with the knowledge gained from years of experience and continual training, our staff fully understands the nuances of international
freight forwarding. Whether it is providing competitive rates, determining transit time to help in meeting sensitive delivery deadlines, or
advising on letter of credit details, we will go out of our way to meet and exceed your export needs. In addition, our team members are well
versed in the requirements of the various other government agencies (FDA, Department of Agriculture, EPA, etc.) that effect the exportation
of goods out of the USA. Additionally, we have access to the specific requirements for all countries that you may export to. Count on us to
take ownership of your shipment to insure a smooth flow of goods throughout the export process, from production to delivery.
Some of our biggest heroes are in the IT department.
We are a fully automated forwarder utilizing software written by our in-house programmers. We are very well versed in EDI and can receive
and send data in various manners with customers, vendors and most steamship lines. The data from the carriers is fed into our database to
provide our customers foreign delivery details. Our system is available 24/7 and our documentation software allows us to produce reports
and/or forms accepted by foreign governments, as well as all major banks. These vital tools allow us to provide you with excellent service.
The right people. The right tools.
In order for our employees to perform like heroes, we give them the ability to establish processes tailored to meet your specific needs.
After all, each customer is unique. The processes we develop allow us to offer cost efficient pricing for all of your global shipping needs.
Processes are event-driven to allow for detailed reporting and evaluation by you and us. Each of us can evaluate the export process throughout
its entirety. These event-focused processes provide the details that are found in our web based tracking system. Powerful mechanisms, driven
by talented people.
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